The Kiyo platform
Run the whole stay from one connected place.
Kiyo connects the work around every reservation, so owners and hotel teams spend less time searching across OTA extranets, messages and spreadsheets.
Six areas. One connected platform.
Bookings & distribution
Keep direct and OTA reservations on one calendar, with rooms, rates and availability connected.
Explore bookings
Guest communication
Bring supported messages, email journeys and booking context into one clear place for the team.
Explore guest communication
Guest operations
Prepare arrivals, daily work, requests and handovers with the stay details close by.
Explore guest operations
Websites & direct bookings
Show the property clearly, take direct bookings and guide guests through a branded stay.
Explore websites & direct bookings
Revenue & AI
Follow revenue and occupancy, then ask Kiyo AI what changed and what deserves attention.
Explore revenue & AI
Payments & security
Keep payment results with the booking and give each teammate the access their work needs.
Explore roles & security
Connected work
From discovery to the next better decision.
Follow one stay through Kiyo. Each step keeps the booking, guest and property context close to the work.
1. Help guests discover the property
Publish a clear hotel website with rooms, photos and a direct path to book.
2. Take the booking
Accept a direct reservation or receive one from a connected OTA.
3. Keep one booking record
Put the room, guest, dates and booking status on one live calendar.
4. Keep rooms and rates in step
Send availability, rates and stay rules to connected and mapped channels.
5. Confirm and collect payment
Show the real IDR charge, record the result and send clear booking details.
6. Keep every guest request close
See supported messages, contact history and stay details together.
7. Coordinate the hotel day
Prepare arrivals, assign daily work and hand the next shift a clear picture.
8. Complete checkout and follow-up
Send useful stay information, checkout notes and post-stay follow-up.
9. Learn from every stay
Review feedback, revenue, occupancy and the next issue that needs attention.
Bookings & distribution
Sell rooms, keep one calendar and update connected channels from the same booking record.
Guest communication
Keep supported guest messages, email and stay context together.
Guest operations
Give each shift a clear view of arrivals, daily work and follow-up.
Websites & branded experiences
Carry your property brand from discovery through booking and the guest stay.
Revenue & AI
See performance clearly and ask practical questions about the property.
