Bookings and distribution

75+ OTAs and growing

Q: Which booking channels can I connect?

Kiyo connects the OTA channels configured for your property. Bring your OTA list, room types, rate plans, and the updates you need to send or receive so we can confirm which connections and controls fit your setup. Your setup page shows available channels and controls.

Q: Does Kiyo update availability, rates and restrictions on connected OTAs?

Yes. For connected, mapped OTAs, Kiyo sends supported availability, rates and restrictions and receives booking changes. Update timing and controls vary by provider and channel. Check the booking and connection state, and enter WhatsApp, phone and walk-in bookings promptly; no connection removes every double-booking risk.

Q: Does every OTA support the same settings?

No. Rate, availability, stop-sell and stay rules can differ by channel. Kiyo shows what each connection accepts before you publish changes.

Q: Can I reply to guests on every connected OTA from Kiyo?

Kiyo currently supports replies to Booking.com, Airbnb and Expedia messages. Other channels may still require a reply in the OTA extranet.

Q: What happens when an OTA booking is changed or cancelled?

Kiyo records supported changes from a connected OTA, recalculates affected availability and sends supported updates to other connected, mapped channels. Timing depends on the provider and connection, so review the resulting booking and channel state.

Q: How much does Kiyo HQ cost?

From Rp40k per room per month. A 10-room hotel pays Rp550k a month, channel manager included. Free setup, pay from go-live, 14-day money-back guarantee.

Q: Is Kiyo HQ available in Bahasa Indonesia?

Yes, in English and Bahasa Indonesia.

Q: How do I get support?

Every property gets support directly on WhatsApp from our team of 7.

Bring your Traveloka, tiket.com, Booking.com, Airbnb or Agoda listings into one mapped booking workflow. We will confirm the supported connections and update types for your property before setup.

In plain English

What is a hotel channel manager?

Kiyo HQ connects to 75+ OTAs and booking sites, and the list keeps growing. Every plan gets every channel. Here they are, grouped by region, starting close to home. Indonesia and Southeast Asia Traveloka: Southeast Asia's big travel app, popular with Indonesian guests. tiket.com: Indonesian booking site for hotels, flights and trains. Agoda: Asia-focused booking site with huge reach in Indonesia. Ministry of Villas: Curated villa site, strong for Bali. Hoterip: Southeast Asian hotel site aimed at Indonesian travellers. MG Bedbank: Southeast Asian wholesaler selling rooms to travel agents. KliknBook: Trade-only site selling hotel rooms to Asian travel agents. Ascend Travel: Thai booking site for budget and business stays. Rest of Asia and Pacific Trip.com: Large Asian travel site, key for guests from China and beyond. Klook: Asian app for tours and stays, popular with young travellers. MakeMyTrip: India's best-known travel booking site. Yatra: Indian travel site with many business travellers. Didatravel: Chinese wholesaler selling rooms to agents worldwide. HeyTrip: Hong Kong wholesaler for travel agents. Resonline: Australian distribution platform for hotels and motels. Bookeasy: Australian system behind many local tourism booking sites. HRS Australia: Australian arm of a business-travel booking firm. Mitchell Corp: Booking channel for travellers visiting New Zealand. Global Booking.com: The world's biggest hotel booking site. Expedia: Global booking site, strong with guests from the US and Europe. Airbnb: Homes, villas and unique stays for leisure guests. VRBO: Holiday homes for families and groups. Google Hotels & Vacation Rentals: Shows your rooms and prices right in Google search. Hostelworld: The go-to site for hostels and backpackers. Hostelhop: Small site for hostels and budget stays. Hotel Tonight: App for last-minute hotel deals. Hopper: Mobile travel app for deal-hunting guests. Getaroom: US-based hotel deal site. Tablet Michelin: Curated boutique and luxury hotels. Mr & Mrs Smith: Hand-picked boutique and luxury stays. HotelREZ: Sales and distribution service for independent hotels. HRS: Booking site for business and corporate travel. Reconline: Gets independent hotels into the systems travel agents use. Europe eDreams: European travel site for leisure guests. Check24: German price-comparison site with hotel bookings. Bed-and-Breakfast.it: Italian site for B&Bs and small stays. HotelSpecials: Dutch site for hotel packages and deals. Szallas: Hungary's leading accommodation site. Travelminit: Romanian accommodation site. Noclegi.pl: Polish accommodation site. Nocowanie.pl: Polish accommodation site for home and abroad. Hotely.cz: Czech accommodation site. RevNGo.com: Cross-border site for Central and Eastern Europe. Emerging Travel Group: Group behind RateHawk and ZenHotels, for agents and travellers. World2Meet (W2M): Spanish travel group selling to agents and guests. feratel: Austrian system that runs regional tourism booking. Americas Despegar: Latin America's big travel site. PriceTravel: Travel site for guests from Latin America. Roombeast: Booking channel for the Latin American market. LocalOTA: North American site for local-style stays. Inntopia: Booking for resorts and holiday packages. Hopper Homes: Holiday homes inside the Hopper app. Hookusbookus: Site for unique and personal stays. Crewdogs: US site for military families and veterans. Middle East Kizan Tourism: Saudi tourism site for trade and direct guests. Travel trade and wholesale Hotelbeds: Large wholesaler selling rooms to travel agents and tour operators. WebBeds: Large global wholesaler for the travel trade. TBO Holidays: Wholesaler selling rooms to agents in many countries. Hotel Trader: Exchange that links hotels to chosen travel buyers. TravelgateX: Marketplace linking hotels and travel sellers. Hyperguest: Direct, commission-free link to travel agents. Roibos: Trade platform for tour operators and agents. Travia: Trade marketplace for agents and hotels. Nuitee: Hotel booking tools for travel businesses. OpenGDS.com: Links hotels to local travel agents. Hotelnetwork: Extra distribution for more booking sources. Wink: Distribution platform for travel sellers. Ratedock: Rate and room distribution tool. Outdoor and special stays Hipcamp: Campsites and glamping. Glamping Hub: Glamping, cabins and treehouses. Pitchup: Campsites, glamping and caravan parks. Ctoutvert / Secureholiday: French booking for campsites and holiday parks. VacanceSelect: European family holidays at campsites and parks. OutReserve: US campgrounds, RV parks and cabins. Spot2nite: RV parks and campgrounds. Waverick: Surf camps in Morocco. Moverii: Retreats and activity holidays.

Choosing between a PMS and a channel manager? See what each one does.

Plan your Traveloka listing and handover

Plan your tiket.com listing and handover

See pricing for your property Explore the sample booking calendar

Connected and mapped OTA channels

Reach guests through global and regional booking channels from one connection workspace.

Room and rate mapping

Match external rooms and rate plans to Kiyo before bookings flow.

Reservation revisions

Receive new, modified and cancelled OTA reservations in the booking record.

Channel clarity

See which rates, restrictions and guest replies each channel supports.

Channel reach Room and rate mapping Reservation return Channel boundaries

Which channels fit your property?

Choose the channels available for your property, then map each room and rate once before bookings begin to flow.

Booking.com, Airbnb and Agoda

Traveloka and tiket.com

Connection status stays visible in the channel workspace

Map every room and rate clearly.

Match every channel room and rate plan to the correct room type in Kiyo before bookings begin to flow.

Review the channel room and rate-plan name

Choose the matching room type and Kiyo rate plan

Confirm each mapping before opening the connection

Keep booking changes connected.

New bookings, modifications and cancellations can return through the channel connection and update the Kiyo reservation record and affected inventory. In the sample calendar, open a reservation to inspect its dates, room and booking source. The demo uses fictional data, not a live OTA connection.

Keep the channel source and external reference

Carry guest, stay, room and booking status into Kiyo

Recalculate affected availability after a booking state changes

Know what each channel supports.

Every booking channel works differently. Kiyo shows which rates, restrictions and guest replies are available for each connection.

Rate and restriction controls for each connected channel

Current in-app OTA replies are supported for Booking.com, Airbnb and Expedia

Other connected channels may still require their own OTA extranet

How it works

Map once, publish deliberately, and watch every connection.

A channel manager is more than a logo list. The operational value comes from a controlled path between Kiyo room inventory and each connected OTA.

Start with the property model

Create the room types, occupancy, rate plans and stay rules that the property actually sells. Map each supported OTA room and rate to the matching Kiyo record before relying on synchronization.

Room and rate mapping
Occupancy and restriction alignment
Explicit connected-channel status

Send and receive through the connection

Kiyo can send supported rates, availability and restrictions to active mapped channels. New and revised OTA reservations return through the connection and join the booking calendar with their source reference.

Outbound availability and rate updates
Inbound reservations and revisions
One calendar after successful processing

Check each booking and channel update

Reservations from connected, mapped OTAs can update the Kiyo booking record and affected availability. Kiyo sends supported changes to connected channels, but timing and controls vary by provider; review the resulting booking and connection state. Record WhatsApp, phone and walk-in bookings promptly so they enter the shared availability.

Review the booking and connection state
Allow for provider delays and exceptions
Enter WhatsApp, phone and walk-in bookings right away

Distribution at a glance

See your distribution at a glance.

Mapped

connected OTA channel workflow

supported OTA replies inside Kiyo

mapped inventory workflow

FAQ

Questions operators ask about channel manager.

Which booking channels can I connect?

Does Kiyo update availability, rates and restrictions on connected OTAs?

Does every OTA support the same settings?

Can I reply to guests on every connected OTA from Kiyo?

What happens when an OTA booking is changed or cancelled?

What is Kiyo HQ?

Kiyo HQ is a property management system (PMS) and channel manager built in Bali for independent hotels, villas, guesthouses and hostels across Indonesia. It connects to 75+ OTAs, including Booking.com, Agoda, Expedia, Airbnb, Traveloka, tiket.com and Trip.com, keeping rates and availability in sync to prevent double bookings. Kiyo brings reservations, a calendar, a direct booking engine, guest messages and revenue reports into one dashboard, in English and Bahasa Indonesia. Founded in 2025, Kiyo is run by a team of 7 and supports every property directly on WhatsApp.

How many OTAs does Kiyo HQ connect to?

How much does Kiyo HQ cost?

Is Kiyo HQ available in Bahasa Indonesia?

How do I get support?

Is Kiyo HQ the same as Kiyoh?

Explore related Kiyo features

Connected operations

Keep distribution connected to daily operations.

Connect the channels that fit your property, then use Kiyo's booking calendar and direct booking engine to operate the stay from the same system.

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