Coming soon

A calmer place for your property team to stay aligned.

Kiyo Team Chat is being built for front desk, housekeeping, maintenance and management. Keep internal conversations close to the guest, room or task they relate to.
Keep departments connected
Give each team a clear place for daily updates, questions and decisions.
Hand over every shift clearly
Pass important guest and property information to the next shift without relying on memory.
Keep the property context nearby
Connect an internal conversation to the relevant guest, reservation, room or task.
Protect guest conversations
Keep staff messages separate from the inbox used to communicate with guests.

Give every department a place to stay aligned.

Team Chat is planned to support property channels, direct messages and group conversations inside Kiyo, without requiring a separate Slack account.
Department channels
Direct conversations
Group conversations
Kiyo Team Chat with hotel department channels and direct messages

Make important updates easier to own.

Planned handover messages and acknowledgements will help the next shift see what happened, what still needs attention and who has taken responsibility.
Important shift updates
Clear ownership
Acknowledged handovers
Kiyo hotel shift handover message with acknowledgement status

Keep the conversation close to the work.

Link internal updates to the relevant guest, reservation, room or task so the team does not need to search for the context somewhere else.
Guest and reservation context
Room and task context
Less searching between tools
Kiyo Team Chat conversation with a private file and message thread

Internal messages stay internal.

Team Chat is being designed as a separate staff workspace. Internal conversations will not be sent to guests or mixed into guest reply tools.
Staff messages stay internal
Guest conversations stay separate
Property access controls
Kiyo Team Chat search and conversation notification settings
Built around property work

Built for clearer handovers.

Departments
keep daily updates organized
Handovers
make ownership clearer
Context
keep work close to the stay
FAQ

Questions operators ask about team chat.

Explore related Kiyo features

Internal operations

Help shape how Team Chat works for hospitality.

Tell us how your team handles handovers and daily property communication today.
Join the waitlist
Kiyo hospitality operations feature