What is the Preferred programme on Booking.com?
Booking.com calls it a way to "increase your visibility" on its platform. A commission is the share of each booking you pay to Booking.com. Preferred Partners pay a little more commission than they would without the programme.
What you get, according to Booking.com's help page (opens in new tab):
- More exposure in search results. Your property gets a ranking boost, so it can appear higher when guests search.
- A badge. A "thumbs-up" badge shows on your property page.
- Extra insights. You can see more detail about how your property and promotions perform, in the extranet or through your account manager.
The extranet is the website where you manage your Booking.com listing. If you are new to it, our Booking.com extranet guide (opens in new tab) covers the basics.
Booking.com's Preferred Partner page (opens in new tab) also says the programme is limited. Only 30% of partners in an area who meet all the rules can be Preferred at any one time.
Does Booking.com publish the commission for Preferred?
Not on the public pages we checked. They say "a small increase in commission". They do not give a single figure. Your exact amount shows in your own extranet. So do not trust a number you read in a forum. Look it up in your account.
Who qualifies for Preferred?
You must meet all of these rules. They come from Booking.com's help page, checked 24 October 2026.
- Performance score of at least 70%. This is Booking.com's rule as of October 2026. Booking.com looks at the most commission your property can bring and at guest demand for your type of property. It compares you with similar properties already in the programme, in a similar location.
- Guest review score of at least 7 out of 10. Booking.com sets this minimum, as of October 2026. This is the score guests give after check-out. Recent reviews count the most.
- Competitive prices, in some countries. In "wide parity" or "narrow parity" countries, your prices on Booking.com must be competitive. Wide parity compares them with all other websites. Narrow parity compares them with your own website. This rule does not apply in "no parity" countries, which include all of the European Economic Area.
Parity means a rule about matching prices across channels. Which rule applies depends on your country. You can check it in your General Delivery Terms (GDTs), the contract terms in your extranet. Booking.com also has a short page on parity regimes (opens in new tab). If your prices already differ between OTAs, our guide on why room prices differ across OTAs (opens in new tab) explains the usual causes.
Your own rules may differ a little. Booking.com says you can see the exact criteria for your property in the extranet, under Boost performance, then Preferred Partner Program.
What are the trade-offs?
Preferred is not free visibility. It is a trade. Here is what you give and what you get.
What you give:
- A higher commission on Booking.com bookings while you are in the programme.
- Effort to keep your review score and performance score high.
- In parity countries, less freedom to price lower elsewhere.
What you get:
- A ranking boost and a badge, as Booking.com describes.
- More detailed performance insights.
The hidden question is this. Would some of those guests have booked you anyway? If a guest found you without the boost, you now pay more for the same booking. The programme pays off only if it brings enough extra bookings to cover the higher commission on all your Booking.com bookings. Our guide to OTA costs in Indonesia (opens in new tab) shows how commission adds up across channels.
This is why the answer is different in high season and low season. When you are nearly full, extra visibility adds little. When you have many empty nights, it may add more. Our guide to occupancy, ADR and RevPAR (opens in new tab) explains how to count empty room-nights.
Preferred Partner: who qualifies and what it earns
Every row comes from Booking.com's partner pages, checked 24 October 2026.
| Item | What Booking.com says |
|---|
| Performance score | At least 70% |
| Guest review score | At least 7 out of 10 |
| Prices | Must be competitive in wide or narrow parity countries. Does not apply in no parity countries |
| Places | Only 30% of eligible partners in an area can be Preferred at one time |
| Cost | A small increase in commission on your Booking.com bookings. Your exact amount is in your extranet |
| What you get | A ranking boost in search results, a "thumbs-up" badge and extra performance insights |
| Checks | Eligibility is checked every 90 days, with a warning first |
| Leaving | Leave any time in the extranet. If you are removed, or leave after a warning, you wait 180 days to rejoin |
How to measure what Preferred brings in
You do not need a spreadsheet expert. You need three numbers from your own account. We use no made-up figures here. Put in your own.
- Your extra commission. Find the Preferred commission in your extranet. Subtract your normal commission. This is the extra rate.
- Your Booking.com revenue. Take your monthly revenue from Booking.com bookings.
- Your extra cost. Multiply your Booking.com revenue by the extra rate. This is what the programme costs per month.
- Your break-even. Divide the extra cost by your average booking value after commission. The answer is how many extra bookings per month you need just to break even.
- Ask if that is realistic. If you need more extra bookings than you have empty nights, the programme cannot pay.
Here is how to read it. Say the answer is "4 extra bookings a month". If you have 20 empty room-nights most months, 4 is possible. If you are full, it is not.
Step by step: how to join, test and review
These steps follow Booking.com's help page. Menu names may change, so look for the closest match.
- Check your status. Sign in to the extranet. Click Boost performance, then Preferred Partner Program.
- Read your own criteria. Note your performance score, review score and the extra commission shown.
- Write down your "before" numbers. Record your Booking.com bookings, room-nights and revenue for the last few months.
- Join. Click Join/Leave the Preferred Partner Program. Booking.com says your status and commission change at once, and you get a confirmation in your extranet inbox.
- Pick a test period. Choose a fixed period, for example one season, and write it in your calendar.
- Measure. At the end, compare bookings, room-nights and net revenue (after commission) with your "before" numbers.
- Decide to stay or leave. You can leave the same way you joined.
Watch out for the 180-day rule
As of October 2026, Booking.com says it checks eligibility every 90 days. If you no longer meet the rules, it warns you first. You are removed if you still do not meet them by the end of the next quarter. If you are removed, or you leave after that warning, Booking.com says you can only rejoin after 180 days (as of October 2026). If you leave while you are still eligible, you can rejoin whenever you like.
Mistakes to avoid
- Judging on bookings alone. More bookings at a higher commission may still mean less money. Always compare net revenue.
- Comparing the wrong season. August in Bali is not the same as February. Compare like with like.
- Letting your review score slip. Booking.com says your scores stay important for keeping Preferred status.
- Forgetting your other channels. If Preferred pushes your Booking.com share up, check that your rates and availability stay right on every channel.
- Changing many things at once. New photos, new rates and Preferred in the same month make it hard to tell what worked. Change one thing at a time.
- Testing with a weak review score. Near 7, a few poor reviews can drop you below the minimum and bring a warning mid-test.
A Bali example: testing Preferred at a 6-room guesthouse
This is a made-up example. It is not a real property, and it shows a way of working, not a result.
Imagine a 6-room guesthouse in Ubud. The owner sees that Preferred is open to them in the extranet, with a review score above 7.
Before joining. They write down three months of Booking.com bookings, room-nights and net revenue. They also note how many room-nights stayed empty in each of those months. They read the extra commission in their own extranet and work out the break-even number from the steps above.
During the test. They join at the start of the quieter months and set an end date in the calendar. They do not change photos, room names or rates on Booking.com at the same time, so that any change in bookings is easier to explain.
After the test. They compare the test months with the same months last year, if they have them, or else with the months just before. They look at net revenue first, then room-nights, then the number of bookings. They also check whether bookings moved from another channel to Booking.com, rather than being new guests.
To keep the numbers in one place, they use a PMS with revenue by channel. Kiyo costs from Rp40k per room per month (opens in new tab) plus a base fee, so a 6-room property pays 6 × Rp40k + Rp150k = Rp390k a month on Starter, or 6 × Rp75k + Rp250k = Rp700k a month on Pro. The revenue dashboard is on every plan. The Kiyo pricing page (opens in new tab) shows the price for other room counts, and yearly billing saves 20% on the whole monthly price, not just the room part.
Managing the rates Preferred sits on, from one place in Kiyo
Kiyo does not switch Preferred on or off, and it does not sync Booking.com programmes or promotions. You join, review and leave Preferred in the extranet. What Kiyo manages is what the programme sits on: your rates, rate plans and restrictions, plus the bookings and numbers that come back. Kiyo connects to 75+ OTAs, and our Booking.com channel manager guide (opens in new tab) explains how the Booking.com connection works.
- Rates and rate plans. You set nightly rates and rate plans in Kiyo's rate calendar, per date or in bulk. Keeping them steady during your test makes the before-and-after numbers easier to read.
- Restrictions. Minimum and maximum stay, close to arrival, close to departure and stop sell sit in the same calendar.
- One push for every channel. Changes go to Booking.com and your other connected OTAs when you press Push to OTAs and confirm, so your rates stay in step across channels during the test.
- Bookings and revenue. New, changed and cancelled Booking.com bookings come into Kiyo. The revenue dashboard's Channels view shows gross, commission, net and booking count by channel for the period you choose. That is the view you need for steps 3 and 6.
- Your review score. On Pro and higher plans, Booking.com reviews come into Kiyo's reviews dashboard, so you can keep an eye on the score Preferred depends on.
We set it up with you.
How Kiyo onboarding works for a Booking.com property
Connecting Booking.com is the first job in most of our setups. Here is the order we follow with you:
- Booking.com side. In the extranet, you open Account, then Connectivity provider, pick your provider and choose the features to connect. Booking.com's own connectivity provider help page (opens in new tab) shows these steps.
- Kiyo side. We enter your rooms and rate plans with you and map them to your Booking.com rooms and rates.
- Other channels. We add your other OTAs the same way, so the revenue view covers every channel from day one.
- After go-live. You have a WhatsApp group for your property with our team, with support in Bahasa. If the Booking.com connection fails, you and Kiyo both get an alert.
Free setup. Pay from go-live, and if Kiyo isn't right for you in the first 14 days, we refund you in full.
Your action list: Preferred Partner
- Check that your review score is 7 or higher and your recent reviews are steady.
- Check your performance score in Boost performance.
- Find the exact extra commission in your extranet.
- Find your country's parity rule in your GDTs.
- Learn the 180-day rule before you leave.
Frequently asked questions
Booking.com's public pages say "a small increase in commission" but give no single figure. Check the exact amount in your extranet under Boost performance.
As of October 2026, Booking.com asks for a performance score of at least 70% and a guest review score of at least 7 out of 10. In wide or narrow parity countries, prices must also be competitive.
No. Preferred costs extra commission. Genius is a discount you give to Booking.com's loyalty members. They are separate programmes in the extranet.
Booking.com checks every 90 days, as of October 2026. If you fall below the rules, Booking.com warns you before removing you.
Yes. You can leave at any time in the extranet. If you leave while still eligible, you can rejoin when you like. If you are removed, or leave after a warning, Booking.com makes you wait 180 days (as of October 2026).
No. Preferred is set in the Booking.com extranet. Kiyo shows your revenue by channel, so you can read the result.
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