{
  "version": "1",
  "language": "en",
  "name": "Kiyo HQ",
  "informational_only": true,
  "self_service_signup_available": false,
  "notice": "Kiyo HQ is live and open to all properties.",
  "description": "Kiyo HQ is a property management system (PMS) and channel manager built in Bali for independent hotels, villas, guesthouses and hostels across Indonesia. It connects to 75+ OTAs, including Booking.com, Agoda, Expedia, Airbnb, Traveloka, tiket.com and Trip.com, keeping rates and availability in sync to prevent double bookings. Kiyo brings reservations, a calendar, a direct booking engine, guest messages and revenue reports into one dashboard, in English and Bahasa Indonesia. Founded in 2025, Kiyo is run by a team of 7 and supports every property directly on WhatsApp.",
  "status": "live",
  "open_to_all_properties": true,
  "founded": "2025",
  "team_size": 7,
  "founders": [
    "Jason Kemp",
    "Waryuni (Uni)"
  ],
  "support": "Every property gets support in its own WhatsApp group, 07:00–19:00 WITA, plus 24/7 for system failures.",
  "ota_count": "75+",
  "otas": [
    "Booking.com",
    "Agoda",
    "Expedia",
    "Airbnb",
    "Traveloka",
    "tiket.com",
    "Trip.com"
  ],
  "price_line": "From Rp40k per room per month",
  "price_example": "A 10-room hotel pays Rp550k a month, channel manager included.",
  "offer": "Free setup, pay from go-live, 14-day money-back guarantee",
  "website": "https://kiyohq.com/",
  "pricing_url": "https://kiyohq.com/pricing/",
  "contact_url": "https://kiyohq.com/contact/",
  "plans": [
    {
      "key": "starter",
      "name": "Starter",
      "description": "Run one property with the essentials for bookings, distribution and daily operations.",
      "highlights": [
        "Bookings, calendar & revenue tools",
        "Direct booking engine",
        "Payment links & guest emails",
        "75+ booking channels"
      ]
    },
    {
      "key": "pro",
      "name": "Pro",
      "description": "Grow direct bookings with AI, guest communication and publishing tools.",
      "highlights": [
        "Everything in Starter",
        "AI assistant",
        "Unified reviews & OTA messages",
        "Publish and manage your My Page site"
      ]
    },
    {
      "key": "business",
      "name": "Business",
      "description": "Scale a larger property or small portfolio with advanced controls and reporting.",
      "highlights": [
        "Everything in Pro",
        "Custom brand, languages and site controls",
        "Custom domain included",
        "Up to 3 properties"
      ]
    }
  ],
  "features": [
    {
      "key": "operations",
      "name": "Bookings, calendar & multi-rate",
      "plans": {
        "starter": {
          "status": "included",
          "label": "Included"
        },
        "pro": {
          "status": "included",
          "label": "Included"
        },
        "business": {
          "status": "included",
          "label": "Included"
        }
      }
    },
    {
      "key": "airbnbDashboard",
      "name": "Full Airbnb management dashboard",
      "plans": {
        "starter": {
          "status": "included",
          "label": "Included"
        },
        "pro": {
          "status": "included",
          "label": "Included"
        },
        "business": {
          "status": "included",
          "label": "Included"
        }
      }
    },
    {
      "key": "directBookings",
      "name": "Direct booking engine",
      "plans": {
        "starter": {
          "status": "included",
          "label": "Included"
        },
        "pro": {
          "status": "included",
          "label": "Included"
        },
        "business": {
          "status": "included",
          "label": "Included"
        }
      }
    },
    {
      "key": "paymentLinks",
      "name": "Payment links & guest emails",
      "plans": {
        "starter": {
          "status": "included",
          "label": "Included"
        },
        "pro": {
          "status": "included",
          "label": "Included"
        },
        "business": {
          "status": "included",
          "label": "Included"
        }
      }
    },
    {
      "key": "rateCalendar",
      "name": "Rate & pricing calendar",
      "plans": {
        "starter": {
          "status": "included",
          "label": "Included"
        },
        "pro": {
          "status": "included",
          "label": "Included"
        },
        "business": {
          "status": "included",
          "label": "Included"
        }
      }
    },
    {
      "key": "revenueDashboard",
      "name": "Revenue dashboard",
      "plans": {
        "starter": {
          "status": "included",
          "label": "Included"
        },
        "pro": {
          "status": "included",
          "label": "Included"
        },
        "business": {
          "status": "included",
          "label": "Included"
        }
      }
    },
    {
      "key": "workspace",
      "name": "Workspace",
      "plans": {
        "starter": {
          "status": "included",
          "label": "Included"
        },
        "pro": {
          "status": "included",
          "label": "Included"
        },
        "business": {
          "status": "included",
          "label": "Included"
        }
      }
    },
    {
      "key": "teamSeats",
      "name": "Unlimited team seats",
      "plans": {
        "starter": {
          "status": "unlimited",
          "label": "Unlimited"
        },
        "pro": {
          "status": "unlimited",
          "label": "Unlimited"
        },
        "business": {
          "status": "unlimited",
          "label": "Unlimited"
        }
      }
    },
    {
      "key": "channels",
      "name": "Channel manager",
      "plans": {
        "starter": {
          "status": "sixtyPlus",
          "label": "75+ channels"
        },
        "pro": {
          "status": "sixtyPlus",
          "label": "75+ channels"
        },
        "business": {
          "status": "sixtyPlus",
          "label": "75+ channels"
        }
      }
    },
    {
      "key": "channelSync",
      "name": "Rates, availability and reservation sync",
      "plans": {
        "starter": {
          "status": "included",
          "label": "Included"
        },
        "pro": {
          "status": "included",
          "label": "Included"
        },
        "business": {
          "status": "included",
          "label": "Included"
        }
      }
    },
    {
      "key": "website",
      "name": "Website editor & My Page",
      "plans": {
        "starter": {
          "status": "included",
          "label": "Included"
        },
        "pro": {
          "status": "included",
          "label": "Included"
        },
        "business": {
          "status": "included",
          "label": "Included"
        }
      }
    },
    {
      "key": "myPagePublishing",
      "name": "My Page publishing",
      "plans": {
        "starter": {
          "status": "none",
          "label": "−"
        },
        "pro": {
          "status": "included",
          "label": "Included"
        },
        "business": {
          "status": "included",
          "label": "Included"
        }
      }
    },
    {
      "key": "unifiedInbox",
      "name": "Reviews & OTA message unification",
      "plans": {
        "starter": {
          "status": "none",
          "label": "−"
        },
        "pro": {
          "status": "included",
          "label": "Included"
        },
        "business": {
          "status": "included",
          "label": "Included"
        }
      }
    },
    {
      "key": "whatsappInbox",
      "name": "WhatsApp, Instagram and Facebook inbox",
      "plans": {
        "starter": {
          "status": "none",
          "label": "−"
        },
        "pro": {
          "status": "included",
          "label": "Included"
        },
        "business": {
          "status": "included",
          "label": "Included"
        }
      }
    },
    {
      "key": "teamMessaging",
      "name": "Team conversations",
      "plans": {
        "starter": {
          "status": "none",
          "label": "−"
        },
        "pro": {
          "status": "included",
          "label": "Included"
        },
        "business": {
          "status": "included",
          "label": "Included"
        }
      }
    },
    {
      "key": "outlookInbox",
      "name": "Outlook email inbox",
      "plans": {
        "starter": {
          "status": "none",
          "label": "−"
        },
        "pro": {
          "status": "included",
          "label": "Included"
        },
        "business": {
          "status": "included",
          "label": "Included"
        }
      }
    },
    {
      "key": "telegramAutomation",
      "name": "Telegram automations",
      "plans": {
        "starter": {
          "status": "none",
          "label": "−"
        },
        "pro": {
          "status": "included",
          "label": "Included"
        },
        "business": {
          "status": "included",
          "label": "Included"
        }
      }
    },
    {
      "key": "reviewsDashboard",
      "name": "Reviews dashboard and responses",
      "plans": {
        "starter": {
          "status": "none",
          "label": "−"
        },
        "pro": {
          "status": "included",
          "label": "Included"
        },
        "business": {
          "status": "included",
          "label": "Included"
        }
      }
    },
    {
      "key": "tripadvisor",
      "name": "Tripadvisor integration",
      "plans": {
        "starter": {
          "status": "none",
          "label": "−"
        },
        "pro": {
          "status": "none",
          "label": "−"
        },
        "business": {
          "status": "included",
          "label": "Included"
        }
      }
    },
    {
      "key": "aiAssistant",
      "name": "AI assistant",
      "plans": {
        "starter": {
          "status": "none",
          "label": "−"
        },
        "pro": {
          "status": "capped",
          "label": "Capped monthly allowance"
        },
        "business": {
          "status": "higherAi",
          "label": "Higher AI allowance"
        }
      }
    },
    {
      "key": "dailyBriefing",
      "name": "Daily AI briefing",
      "plans": {
        "starter": {
          "status": "none",
          "label": "−"
        },
        "pro": {
          "status": "included",
          "label": "Included"
        },
        "business": {
          "status": "included",
          "label": "Included"
        }
      }
    },
    {
      "key": "aiForecasts",
      "name": "AI insights and forecasting",
      "plans": {
        "starter": {
          "status": "none",
          "label": "−"
        },
        "pro": {
          "status": "included",
          "label": "Included"
        },
        "business": {
          "status": "included",
          "label": "Included"
        }
      }
    },
    {
      "key": "businessReports",
      "name": "Advanced business PDF reports",
      "plans": {
        "starter": {
          "status": "none",
          "label": "−"
        },
        "pro": {
          "status": "none",
          "label": "−"
        },
        "business": {
          "status": "included",
          "label": "Included"
        }
      }
    },
    {
      "key": "smartPricing",
      "name": "Dynamic / smart pricing",
      "plans": {
        "starter": {
          "status": "none",
          "label": "−"
        },
        "pro": {
          "status": "comingSoon",
          "label": "Coming soon"
        },
        "business": {
          "status": "comingSoon",
          "label": "Coming soon"
        }
      }
    },
    {
      "key": "emailTemplates",
      "name": "Email-template editor",
      "plans": {
        "starter": {
          "status": "included",
          "label": "Included"
        },
        "pro": {
          "status": "included",
          "label": "Included"
        },
        "business": {
          "status": "included",
          "label": "Included"
        }
      }
    },
    {
      "key": "customBranding",
      "name": "Custom branding and site styles",
      "plans": {
        "starter": {
          "status": "none",
          "label": "−"
        },
        "pro": {
          "status": "none",
          "label": "−"
        },
        "business": {
          "status": "included",
          "label": "Included"
        }
      }
    },
    {
      "key": "multilingualSite",
      "name": "Multilingual My Page",
      "plans": {
        "starter": {
          "status": "none",
          "label": "−"
        },
        "pro": {
          "status": "none",
          "label": "−"
        },
        "business": {
          "status": "included",
          "label": "Included"
        }
      }
    },
    {
      "key": "customDomain",
      "name": "Custom domain",
      "plans": {
        "starter": {
          "status": "none",
          "label": "−"
        },
        "pro": {
          "status": "none",
          "label": "−"
        },
        "business": {
          "status": "included",
          "label": "Included"
        }
      }
    },
    {
      "key": "hotelWebsiteBuilder",
      "name": "Full hotel website builder",
      "plans": {
        "starter": {
          "status": "included",
          "label": "Included"
        },
        "pro": {
          "status": "included",
          "label": "Included"
        },
        "business": {
          "status": "included",
          "label": "Included"
        }
      }
    },
    {
      "key": "guestPortal",
      "name": "Guest portal editor",
      "plans": {
        "starter": {
          "status": "included",
          "label": "Included"
        },
        "pro": {
          "status": "included",
          "label": "Included"
        },
        "business": {
          "status": "included",
          "label": "Included"
        }
      }
    },
    {
      "key": "housekeeping",
      "name": "Housekeeping",
      "plans": {
        "starter": {
          "status": "none",
          "label": "−"
        },
        "pro": {
          "status": "none",
          "label": "−"
        },
        "business": {
          "status": "included",
          "label": "Included"
        }
      }
    },
    {
      "key": "upsellStore",
      "name": "Upsell store",
      "plans": {
        "starter": {
          "status": "comingSoon",
          "label": "Coming soon"
        },
        "pro": {
          "status": "comingSoon",
          "label": "Coming soon"
        },
        "business": {
          "status": "comingSoon",
          "label": "Coming soon"
        }
      }
    },
    {
      "key": "marketingSuite",
      "name": "Marketing suite",
      "plans": {
        "starter": {
          "status": "none",
          "label": "−"
        },
        "pro": {
          "status": "none",
          "label": "−"
        },
        "business": {
          "status": "comingSoon",
          "label": "Coming soon"
        }
      }
    },
    {
      "key": "properties",
      "name": "Properties",
      "plans": {
        "starter": {
          "status": "oneProperty",
          "label": "1 property"
        },
        "pro": {
          "status": "oneProperty",
          "label": "1 property"
        },
        "business": {
          "status": "threeProperties",
          "label": "3 properties"
        }
      }
    },
    {
      "key": "multiPropertyReporting",
      "name": "Multi-property reporting",
      "plans": {
        "starter": {
          "status": "none",
          "label": "−"
        },
        "pro": {
          "status": "none",
          "label": "−"
        },
        "business": {
          "status": "included",
          "label": "Included"
        }
      }
    },
    {
      "key": "prioritySupport",
      "name": "Support",
      "plans": {
        "starter": {
          "status": "standardSupport",
          "label": "Standard support"
        },
        "pro": {
          "status": "standardSupport",
          "label": "Standard support"
        },
        "business": {
          "status": "prioritySupport",
          "label": "Priority support"
        }
      }
    }
  ]
}
