---
title: "Kiyo: Hotel & Villa Software + Channel Manager | Indonesia"
url: "https://kiyohq.com/"
description: "Manage bookings, rooms and 75+ OTAs in one app. From Rp40k per room per month. Free setup, pay from go-live."
---

Built in Indonesia. Made for independent hospitality.

# One hotel PMS for bookings, channels, payments and guests.

Your hotel PMS, channel manager and direct booking website in one place. Built in Indonesia for independent hotels, villas, guesthouses and hostels.

[Request a demo](https://kiyohq.com/request-a-demo/)[View prices](https://kiyohq.com/#pricing)

Book a walkthrough with the Kiyo team, or [explore the demo yourself →](https://demo.kiyohq.com/dashboard/home)

![Booking.com](https://kiyohq.com/kiyo-assets/product/brand-logos/booking-com.webp)![tiket.com](https://kiyohq.com/kiyo-assets/product/brand-logos/tiket-com.webp)![Airbnb](https://kiyohq.com/kiyo-assets/product/brand-logos/airbnb.webp)![lastminute.com](https://kiyohq.com/kiyo-assets/product/brand-logos/lastminute-com.webp)![Agoda](https://kiyohq.com/kiyo-assets/product/brand-logos/agoda.webp)![Traveloka](https://kiyohq.com/kiyo-assets/product/brand-logos/traveloka.webp)

Channel manager included · 75+ OTA connections

Connect 75+ OTA channels

Booking.com

Airbnb

Agoda

Traveloka

tiket.com

Expedia

Trip.com

Hotelbeds

Hotels.com

Mr & Mrs Smith

Google Hotels

Property management platform

## One system for the whole stay.

Kiyo keeps bookings, guest messages, payments and daily work connected to the same reservation.

## Bookings, one calendar

Manage direct bookings and connected, mapped OTA channels from one calendar. Channel updates depend on the provider and connection.

[Explore the feature](https://kiyohq.com/bookings/)

## Revenue answers, without spreadsheets

See revenue and occupancy, then ask Kiyo what needs attention using current property data.

[Explore the feature](https://kiyohq.com/revenue-ai/)

## Guest messages, one inbox

Bring supported OTA replies and eligible connected WhatsApp, Instagram, Messenger and guest-initiated Telegram conversations together. Use Team Chat for internal staff coordination.

[Explore the feature](https://kiyohq.com/inbox/)

[![Kiyo alerts for guest messages, team mentions and follow-up work](https://kiyohq.com/kiyo-assets/provided/homepage/attention-today.webp)

Daily operations

### See what needs attention today.

See arrivals, departures, guest messages and booking balances in one daily view. Keep priority work visible without rebuilding the day.

Explore daily operations](https://kiyohq.com/features/daily-operations/)[![Guest messaging channels connected to the Kiyo inbox](https://kiyohq.com/kiyo-assets/provided/homepage/unified-guest-inbox.webp)

Guest and team communication

### Keep every conversation connected to the stay.

Keep guest conversations beside the reservation. Use Team Chat for staff coordination and clearer handovers.

Explore guest communication](https://kiyohq.com/features/guest-inbox/)[![Property operator reviewing Kiyo revenue insight](https://kiyohq.com/kiyo-assets/provided/homepage/kiyo-ai.webp)

Kiyo AI

### Ask Kiyo what changed and what needs attention.

Ask Kiyo about bookings, revenue and occupancy. Review the answer and choose the next step.

Explore Kiyo AI](https://kiyohq.com/features/ai-assistant/)

Fair, public pricing

### Your property. Your price.

Choose your property type, size and plan to see your monthly subscription. Setup is free; billing starts at go-live.

[See all plans and fees ↪](https://kiyohq.com/#pricing)

The right fit

### Buy only what you need.

If Starter does the job, that is what we recommend. Free setup, pay from go-live, 14-day money-back guarantee.

[Find my plan ↪](https://kiyohq.com/contact/)

After setup

### Review together in 2–4 weeks.

Look at what is working, agree the next changes, and build a practical plan for your property.

[See how we work ↪](https://kiyohq.com/#why-kiyo)

Direct bookings · Kyostay

## Make direct bookings simple.

Let guests discover your property, check availability and book directly through Kyostay. Your property website and booking experience stay connected to the same Kiyo calendar.

A walkthrough of a property website: browse rooms, check availability and make a direct booking. No audio.

[Try the booking demo](https://demo.kiyostay.com/)[Explore direct bookings](https://kiyohq.com/features/direct-booking-engine/)

Your brand, from the first click.

Choose a design, add your property photos, and make the booking journey feel like you.

Let guests choose their stay.

Show your rooms, prices and live availability so guests can compare and book directly.

Payments that suit your guests.

Offer cards, QRIS, virtual accounts and supported e-wallets where available.

Keep the booking connected.

Bring the reservation, confirmation emails and available guest-portal access together in Kiyo.

Why Kiyo

## We get you connected. Then we keep working.

We built Kiyo because independent properties deserve fairly priced software and practical help beyond setup. One connected system, a clear plan, and a team that keeps looking at what your property needs next.

[Set up together](https://kiyohq.com/#kiyo-growth-panel-1)[Review after 2–4 weeks](https://kiyohq.com/#kiyo-growth-panel-2)[Reach more guests](https://kiyohq.com/#kiyo-growth-panel-3)[Grow direct bookings](https://kiyohq.com/#kiyo-growth-panel-4)

![Kiyo Demo Villas among the Ubud rice terraces](https://kiyohq.com/kiyo-assets/local/property-aerial-dawn.webp)

Getting started

6-month room revenue goal: +12–35%

## Start with the right setup.

We help bring your bookings together, connect suitable channels and get your team comfortable. We recommend the plan your property needs, even when that is the smaller one.

[Discuss my property](https://kiyohq.com/contact/)

Check rooms, rates and existing reservations

Connect the channels that fit your property

Walk your team through the everyday work

![Kiyo Coast Hotel beside the ocean and pool](https://kiyohq.com/kiyo-assets/local/kiyo-coast-hotel-exterior-pool-ocean-anchor.webp)

Weeks 2–4

6-month room revenue goal: +12–35%

## Look at what is really happening.

Once you have settled in, we review your property together. What is working? Where are bookings being lost? We turn those answers into a short, practical list of improvements.

[Discuss my property](https://kiyohq.com/contact/)

Review booking pace, occupancy and channel mix

Find gaps in listings and availability

Agree the next changes and who will handle them

![Bunk rooms in the Kiyo hostel demo](https://kiyohq.com/kiyo-assets/local/city-dorm-hero.webp)

Months 1–3

6-month room revenue goal: +12–35%

## Build reach with the right OTAs.

Add relevant booking channels and improve how your property appears. We look at room revenue and occupancy alongside commissions, so more bookings make sense for the business.

[Discuss my property](https://kiyohq.com/contact/)

Choose channels for your location and guest profile

Improve listing quality and booking visibility

Review room revenue after channel costs

![Ubud villa with a private pool in the Kiyo demo](https://kiyohq.com/kiyo-assets/local/canopy-pool-villa-hero.webp)

Months 3–6

6-month room revenue goal: +12–35%

## Build a booking channel of your own.

Use the next phase to build direct demand through Kyostay, your website, Google Maps, SEO and social media. We agree the priorities, budget and any hands-on marketing work together.

[Discuss my property](https://kiyohq.com/contact/)

Give guests a connected direct-booking journey

Set priorities for your website, Google and social

Review the balance between direct and OTA bookings

Pricing

## The right plan. Not the biggest one.

From Rp40k per room per month. Choose your property type to see your monthly price. Free setup. Pay from go-live.

![Jason, founder of Kiyo](https://kiyohq.com/kiyo-assets/provided/contact/jason.webp)

We believe good software should fit your property’s budget. Clear prices, the plan you need, and practical help as your property grows.

Jason · Founder of Kiyo

Fair pricing. Help beyond setup.

I run a

### Choose your property type

Choose how guests book your property. Kiyo counts rooms, whole villas or individual beds.

**Hotel or Guesthouse**
Choose Hotel or Guesthouse when guests book separate rooms, such as Single, Double or King rooms. Count all rooms, not the number of room types.

**Villa or Private Rental**
Choose Villa or Private Rental when guests book an entire house. This can be one villa or a complex with several villas. Count each whole villa once, not the bedrooms inside it.

**Hostel or Dorm**
Choose Hostel or Dorm when guests book individual beds in shared rooms. Count the beds you offer, not the dorm rooms.

Pick your property type above to see your price.

****

150+

### Starter

Run one property with the essentials for bookings, distribution and daily operations.

**Rp 40k**per month

- Bookings, calendar & revenue tools

- Direct booking engine

- Payment links & guest emails

- 75+ booking channels

 [Contact the Kiyo team](https://wa.me/6282329048806?text=Hi+Kiyo+team%2C+I+am+interested+in+trying+Kiyo+for+my+property.+I+am+considering+the+Starter+plan.)

### Pro

Grow direct bookings with AI, guest communication and publishing tools.

**Rp 75k**per month

- Everything in Starter

- AI assistant

- Unified reviews & OTA messages

- Publish and manage your My Page site

 [Contact the Kiyo team](https://wa.me/6282329048806?text=Hi+Kiyo+team%2C+I+am+interested+in+trying+Kiyo+for+my+property.+I+am+considering+the+Pro+plan.)

### Business

Scale a larger property or small portfolio with advanced controls and reporting.

**Rp 100k**per month

- Everything in Pro

- Custom brand, languages and site controls

- Custom domain included

- Up to 3 properties

 [Contact the Kiyo team](https://wa.me/6282329048806?text=Hi+Kiyo+team%2C+I+am+interested+in+trying+Kiyo+for+my+property.+I+am+considering+the+Business+plan.)

### Enterprise

Running an agency, a villa group, or 50+ rooms? Let's build a plan that fits.

 [Contact the Kiyo team](https://wa.me/6282329048806?text=Hi+Kiyo+team%2C+I+am+interested+in+trying+Kiyo+for+my+property.+I+am+considering+the+Enterprise+plan.)

Find the right plan

Plans

## Find the right plan

| Feature | **Starter**Rp 40k per month[Contact the Kiyo team](https://wa.me/6282329048806?text=Hi+Kiyo+team%2C+I+am+interested+in+trying+Kiyo+for+my+property.+I+am+considering+the+Starter+plan.) | **Pro**Rp 75k per month[Contact the Kiyo team](https://wa.me/6282329048806?text=Hi+Kiyo+team%2C+I+am+interested+in+trying+Kiyo+for+my+property.+I+am+considering+the+Pro+plan.) | **Business**Rp 100k per month[Contact the Kiyo team](https://wa.me/6282329048806?text=Hi+Kiyo+team%2C+I+am+interested+in+trying+Kiyo+for+my+property.+I+am+considering+the+Business+plan.) |
| --- | --- | --- | --- |
| Core property operations |  |  |  |
| Bookings, calendar & multi-rate | Included | Included | Included |
| Full Airbnb management dashboard | Included | Included | Included |
| Direct booking engine | Included | Included | Included |
| Payment links & guest emails | Included | Included | Included |
| Payment tracking & refunds | Included | Included | Included |
| Maintenance & out-of-service blocks | Included | Included | Included |
| Expenses & receipt management | Included | Included | Included |
| Google Calendar | Included | Included | Included |
| Rate & pricing calendar | Included | Included | Included |
| Revenue dashboard | Included | Included | Included |
| Workspace | Included | Included | Included |
| Unlimited team seats | Unlimited | Unlimited | Unlimited |
| Distribution and direct bookings |  |  |  |
| Channel manager | 75+ channels | 75+ channels | 75+ channels |
| Rates, availability and reservation sync | Included | Included | Included |
| Website editor & My Page | Included | Included | Included |
| My Page publishing | − | Included | Included |
| Guest messaging and reputation |  |  |  |
| Reviews & OTA message unification | − | Included | Included |
| WhatsApp, Instagram and Facebook inbox | − | Included | Included |
| Team conversations | − | Included | Included |
| Outlook email inbox | − | Included | Included |
| Telegram automations | − | Included | Included |
| Reviews dashboard and responses | − | Included | Included |
| Tripadvisor integration | − | − | Included |
| AI, revenue and pricing |  |  |  |
| AI assistant | − | Capped monthly allowance | Higher AI allowance |
| Daily AI briefing | − | Included | Included |
| AI insights and forecasting | − | Included | Included |
| Advanced business PDF reports | − | − | Included |
| Dynamic / smart pricing | − | Coming soon | Coming soon |
| Brand and guest experience |  |  |  |
| Email-template editor | Included | Included | Included |
| Custom branding and site styles | − | − | Included |
| Multilingual My Page | − | − | Included |
| Custom domain | − | − | Included |
| Full hotel website builder | Included | Included | Included |
| Guest portal editor | Included | Included | Included |
| Housekeeping | − | − | Included |
| Extras & guest upsells | Included | Included | Included |
| Marketing suite | − | − | Coming soon |
| Support and scale |  |  |  |
| Properties ? **What counts as a property?**One property means one connected operator account set. Multiple villas or listings managed inside the same account set still count as one property. | 1 property | 1 property | 3 properties |
| Multi-property reporting | − | − | Included |
| Support | Standard support | Standard support | Priority support |

Coming soon features are not available yet and will only be added after launch verification.

From Rp40k per room per month. A 10-room hotel pays Rp550k a month, channel manager included. Free setup, pay from go-live, 14-day money-back guarantee.

Connections

## Connect the tools your property already uses.

Connect distribution, supported guest messaging, reviews and eligible payments without losing the reservation behind each interaction. Availability varies by connection, property and market.

[Booking.com

Two-way bookings and availability for mapped properties.](https://kiyohq.com/features/channel-manager/)[Airbnb

Keep connected stays and availability on one calendar.](https://kiyohq.com/features/channel-manager/)[Agoda

Manage connected room availability and rates.](https://kiyohq.com/features/channel-manager/)[Traveloka

Keep your connected OTA bookings beside daily work.](https://kiyohq.com/features/channel-manager/)[tiket.com

Manage a supported, mapped Indonesian OTA connection.](https://kiyohq.com/features/channel-manager/)[Expedia

Connected reservations and supported guest conversations.](https://kiyohq.com/features/channel-manager/)[Hotelbeds

Manage a mapped connection from your Kiyo calendar.](https://kiyohq.com/features/channel-manager/)[Hotels.com

Supported OTA distribution for eligible, mapped properties.](https://kiyohq.com/features/channel-manager/)

[Mr & Mrs Smith

Keep an eligible mapped channel beside your other bookings.](https://kiyohq.com/features/channel-manager/)[Google reviews

Review and reply to supported Google reviews.](https://kiyohq.com/features/reviews-and-reputation/)[WhatsApp

Eligible connected accounts; conversation rules apply.](https://kiyohq.com/features/messaging-channels/)[Instagram

Supported guest messages from eligible connected accounts.](https://kiyohq.com/features/messaging-channels/)[Messenger

Bring supported guest conversations beside the stay.](https://kiyohq.com/features/messaging-channels/)[Telegram

Guest-initiated conversations with your connected property bot.](https://kiyohq.com/features/messaging-channels/)[QRIS

Available for eligible Indonesian merchants.](https://kiyohq.com/features/hotel-payments/)

[See every connection](https://kiyohq.com/features/)

Field notes

## Practical ideas for calmer operations.

[Read the field guide](https://kiyohq.com/blog/)

![Jason, founder of Kiyo](https://kiyohq.com/kiyo-assets/provided/contact/jason.webp)

Short guides for operators who want more direct demand, fewer booking mistakes and calmer mornings.

Kiyo field guide

Jason · Founder of Kiyo

[![Abstract multicolour light trails](https://kiyohq.com/kiyo-assets/template/images/12a49fad1ba8fe8d-6961688eaef69a33cef64af6_DSC07170-copy-1-2.jpg)

How to stop hotel double bookings

Keep recorded bookings and availability in one calendar for connected, mapped channels. Update timing can vary by provider; enter WhatsApp, phone and walk-in bookings promptly.](https://kiyohq.com/blog/stop-double-bookings/)

[![Abstract pastel light trails](https://kiyohq.com/kiyo-assets/template/images/3f9333e8c1e6f7db-696168827dcabeef617ce600_DSC07170-copy-1.jpg)

What a direct booking is worth after OTA commission

A plain breakdown of what the property keeps when a guest books and pays through its own channel.](https://kiyohq.com/blog/direct-bookings-small-hotels/)

[![Abstract pink and blue light trails](https://kiyohq.com/kiyo-assets/template/images/2b95c63b31b31b99-69616872f0d23094ec8269e0_DSC07170-copy-1-1.jpg)

A practical guide to QRIS, cards and payment links

How payment choice removes checkout friction for Indonesian and international guests.](https://kiyohq.com/blog/local-payments-indonesia/)

FAQ

## Straight answers, without the sales maze.

The questions independent operators ask before trusting a new operating system.

[Platform](https://kiyohq.com/#kiyo-faq-pane-1)[Connections](https://kiyohq.com/#kiyo-faq-pane-2)[AI](https://kiyohq.com/#kiyo-faq-pane-3)[Coming next](https://kiyohq.com/#kiyo-faq-pane-4)

Can I see Kiyo before I commit?

Yes. We can show an example property similar to yours and walk through the booking calendar, channel setup and daily workflow. Bring your main questions and the booking channels you use, so we can explain what would be available for your property. You can also explore the [Kiyo demo](https://demo.kiyohq.com/dashboard/home) with sample data.

Is Kiyo suitable for my hotel or villa?

Kiyo is built for independent hotels, villas, guesthouses and hostels. It brings bookings and day-to-day property work together. Tell us your property type, the channels you use and what you want to improve, and we can discuss whether the available features fit your setup.

How does setup work?

Setup depends on your property, room types and the connections you need. The Kiyo team confirms the fit, then guides you through the supported setup path.

Is guest and payment data protected?

Kiyo supports role-based access, two-factor authentication and selected eligible audit events recorded on a best-effort basis. Payment availability depends on market and merchant eligibility.

How much does Kiyo HQ cost?

From Rp40k per room per month. A 10-room hotel pays Rp550k a month, channel manager included. Free setup, pay from go-live, 14-day money-back guarantee.

How do I get support?

Every property gets support directly on WhatsApp from our team of 7.

Which booking channels can I connect?

Kiyo connects properties to 75+ OTA channels through one connection. Exact availability depends on channel, market, property eligibility and setup.

How do channel updates work?

Manage availability, rates and supported stay rules in Kiyo for connected, mapped OTA channels. Reservation and inventory updates depend on each provider and channel, so check the booking state and allow for delays. Enter WhatsApp, phone and walk-in bookings promptly so they are reflected in shared availability.

Which OTA messages can I answer in Kiyo?

Supported Booking.com, Airbnb and Expedia conversations can be answered in Kiyo. Other OTA conversations may still continue in the channel extranet.

Can I connect WhatsApp, Instagram, Messenger and Telegram?

Eligible connected accounts can bring supported guest conversations into Kiyo. Connection, approval, guest-initiation and platform rules vary by channel.

Which payment methods can appear at checkout?

Eligible properties can offer QRIS, virtual-account bank transfer, selected e-wallets and card payment. Actual methods depend on payment setup, merchant eligibility and market.

What can I ask Kiyo AI?

Ask supported questions about bookings, revenue, occupancy, guests, reviews and channel performance using authorised property data.

Does AI use current property data?

Kiyo checks available property data when you ask. Source coverage and freshness depend on the connected workflow.

Can AI make changes automatically?

AI is advisory. Your team reviews the answer and decides which normal product workflow to use.

Can every teammate see everything?

No. Roles and permissions control which dashboard areas each teammate can open.

Does AI replace the property manager?

No. It explains available data, surfaces patterns and helps people find the next decision faster.

How can I tell what is available now?

Kiyo separates current, connection-dependent and future capabilities. The complete feature and connection pages provide the detailed status.

Are more inbox connections planned?

Kiyo continues to develop inbox connections, but does not present a channel as generally available before its release checks pass.

Are HR, inventory and accounting available?

These are longer-term roadmap areas and are not available as finished Kiyo products today.

When will roadmap features be released?

Kiyo does not publish a date until a feature has been tested and is ready for real properties.

How can I prepare for setup?

Complete the detailed setup questionnaire when you are ready to share your rooms, channels and current software. The Kiyo team will use it to prepare the next step.

Find out whether Kiyo fits your property

Tell us your property type, number of rooms or units, and main booking channels. We’ll discuss the fit and what setup would involve.

[Discuss my property](https://kiyohq.com/contact/)

## Hospitality runs better when everything talks.

Keep every booking, payment, message and decision connected from discovery to the post-stay review.

[Get started with Kiyo](https://kiyohq.com/contact/)

```json
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  "@type": "Organization",
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  "name": "Kiyo HQ",
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  "foundingDate": "2025",
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    "https://www.instagram.com/kiyo.hq",
    "https://x.com/HQ__Kiyo"
  ]
}
```

```json
{
  "@context": "https://schema.org",
  "@type": "WebSite",
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  "url": "https://kiyohq.com/",
  "description": "Kiyo HQ is a property management system (PMS) and channel manager built in Bali for independent hotels, villas, guesthouses and hostels across Indonesia. It connects to 75+ OTAs, including Booking.com, Agoda, Expedia, Airbnb, Traveloka, tiket.com and Trip.com, keeping rates and availability in sync to prevent double bookings. Kiyo brings reservations, a calendar, a direct booking engine, guest messages and revenue reports into one dashboard, in English and Bahasa Indonesia. Founded in 2025, Kiyo is run by a team of 7 and supports every property directly on WhatsApp.",
  "publisher": {
    "@type": "Organization",
    "@id": "https://kiyohq.com/#organization",
    "name": "Kiyo HQ",
    "url": "https://kiyohq.com/"
  }
}
```

```json
{
  "@context": "https://schema.org",
  "@type": "SoftwareApplication",
  "name": "Kiyo HQ",
  "applicationCategory": "BusinessApplication",
  "operatingSystem": "Web",
  "inLanguage": "en",
  "description": "Kiyo HQ is a property management system (PMS) and channel manager built in Bali for independent hotels, villas, guesthouses and hostels across Indonesia. It connects to 75+ OTAs, including Booking.com, Agoda, Expedia, Airbnb, Traveloka, tiket.com and Trip.com, keeping rates and availability in sync to prevent double bookings. Kiyo brings reservations, a calendar, a direct booking engine, guest messages and revenue reports into one dashboard, in English and Bahasa Indonesia. Founded in 2025, Kiyo is run by a team of 7 and supports every property directly on WhatsApp.",
  "url": "https://kiyohq.com/",
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      }
    },
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  },
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    "@id": "https://kiyohq.com/#organization",
    "name": "Kiyo HQ",
    "url": "https://kiyohq.com/"
  }
}
```

```json
{
  "@context": "https://schema.org",
  "@type": "FAQPage",
  "inLanguage": "en",
  "mainEntity": [
    {
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      }
    },
    {
      "@type": "Question",
      "name": "How do I get support?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "Every property gets support directly on WhatsApp from our team of 7."
      }
    }
  ]
}
```

```json
{
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  "@type": "VideoObject",
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  "description": "A screen recording of fictional Kyostay hotel and Ubud villa websites. It switches website styles, browses room photos and nightly rates, and opens room details and reservation options. The live demo offers six website templates. The recording has no narration; interface text appears in English and Indonesian.",
  "duration": "PT41.967S",
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  "encodingFormat": "video/mp4",
  "inLanguage": [
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    "id"
  ]
}
```